That point in the evening

What are the responsible gambling tools at Spinago Casino?

Play only from 18, and every Spinago Casino account carries deposit limits, loss limits, session time limits, cooling-off periods and self-exclusion.

Set a limit now

Licensed operatorGaming Control Board Curaçao OGL/2005/6972/938

Protection in print

What should I know before I play?

Most readers arrive unsure whether any safety tools exist here. They do, and this table names them.

Minimum age18+

Regulator and licenceGaming Control Board Curaçao, OGL/2005/6972/938

National registerBetStop

Helpline1800 858 858

Limit questions[email protected]

Reading this after a loss

When the night should end earlier than planned

Self-set controls sit at the centre of how Spinago Casino runs a gaming account.

Cap your top-ups

A deposit limit caps what you can pay in over a set period. Switch it on before your first session, while the evening is still a plan and not a reaction.

A stopping point you chose earlier

A loss limit ends the money side of play once net losses reach the figure you picked. Turn it on while you are calm, so the decision is already made.

Set a clock before you play

A session time limit gives your play a fixed edge in minutes or hours. Set it when you know how long you can stay without losing track.

Take a cooling-off period

A cooling-off period places a short break on your account. Ask for one at the moment you notice play has stopped feeling like a pastime.

Close the door behind you

Self-exclusion shuts your account to gambling here. Choose it when limits keep being raised and a break in your own hands has not held.

Setting up

A cap you choose, not one you argue with later

After these four steps you will have a limit in place before the next deposit leaves your pocket.

Where do limits live?

Sign in and open your profile menu, then look for the responsible gambling section. Check that your name and verified details are the ones you expect.

Which one suits tonight?

Choose between a deposit limit, a loss limit or a session time limit. Read what each one measures, because a cap on money behaves differently from a cap on minutes.

Short term or long term

Enter the figure or the number of minutes, then pick a day, week or month. A weekly limit usually suits a pastime better than a single-night rule.

Confirmation on screen

Confirm the change and check the message that follows. Keep the confirmation, and if you want a pause instead of a cap, ask support at the same time.

A pause and a closure, side by side

Shut for tonight, open later. Late in an evening, a time-out buys you room to think. Choose it in your account and access closes for a set stretch of hours or days, then reopens on its own. Deposits and play are blocked while it runs.

The longer stop you asked for. Mid-week, if you want the door held shut much longer, self-exclusion in your account closes it for a long period. Ask support to set it and it stays in place; it cannot be undone early, whatever you feel next week.

The strongest stop in this country. Some evenings the casino itself should not be an option. BetStop is the Australian Government scheme run through ACMA: apply online in about five minutes and the minimum period is three months, up to lifetime. It cannot be shortened early. betstop.gov.au

Who to ring

Who can I speak to about this?

The worry that asking for help costs money or your privacy, settled.

National Gambling Helpline

Any hour of any day, this free line takes calls from players and from relatives. Counselling arrives by phone, online chat or email, with no cost and nothing passed on. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Across Australia, peer meetings bring together people who gamble and the families around them. Speaking with someone who has been in the same spot can be its own relief. gaaustralia.org.au

National Debt Helpline

Gambling debts get their own free financial counselling on weekdays, mornings to mid-afternoon. Advisers help players and relatives work out what is owed and what to do next. ndh.org.au

The feelings that say the fun has gone

Noticing early keeps a small habit from becoming a large one. Nobody spots it from a single evening. Limiting a deposit or pausing the account is the calm first step, and it can be set before the next session rather than after a bad one.

Read these slowly and see which ones sound like your own recent weeks.

Chasing a loss with a bigger deposit
Hiding your play from people close to you
Playing past the hour you set aside
Borrowing money to keep playing
That restless feeling when you cannot play
Telling yourself it will even out soon
Spending less on things you used to enjoy

Six answers, one page

Read this before you touch your settings

Removes the worry that a limit or a pause might be harder to undo than to set.

Why do I need to prove my age before I can play?+

Spinago Casino is for adults of 18 and over, so age is checked before your account is fully usable. Photo identification is one of the documents we ask for at verification. The check protects you and keeps the licence conditions in order.

Can I end a self-exclusion early if I change my mind?+

No. A self-exclusion runs for the whole period you picked, and it cannot be shortened or lifted partway through. That certainty is the point of it: the decision is made in calm weather, not in the middle of an urge.

Who can I call if someone in my family gambles too much?+

The National Gambling Helpline on 1800 858 858 is open to relatives as well as players, around the clock. Trained counsellors talk through what you can say and do, and can point you to local services. You do not need the person's permission to call.

Can I raise a deposit limit once I have set it?+

Deposit, loss and session limits can be changed later from the same section of your account where you set them. Plan the level for the months ahead rather than for tonight. Setting a limit before you play is the whole idea, not after a losing run.

How do I shut my account down permanently?+

Email [email protected] from your registered address and ask for the account to be closed. Support will confirm once it is done, and you can name self-exclusion alongside it so the break outlasts the closure. Keep in mind that only one account per player is allowed.

What does a short pause take away, and when can I play again?+

A cooling-off period locks you out of play while leaving your balance, history and bonuses in place for your return. The pause lifts on the date you chose and not a day earlier. Nothing about it is permanent.